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*within Canada 

At Niche Beauty, free shipping cannot be combined with other promotions. We’re unable to offer complimentary shipping in addition to a promotional offer.

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LOCAL PICKUP | NICHE BEAUTY BOUTIQUE | SHERWOOD PARK, AB:

We have FREE SHIPPING for all Canadian orders of $100+

We ship WORLD WIDE! International + US shipping prices will be calculated at checkout according to your location. You pay what we pay and nothing more!

Priority Rush Delivery or Overnight: Please email us nichebeautyorders@gmail.com for pricing and info.

Shipping labels are printed and processed 1-3 days prior to orders shipping.

You will receive an automatic email notification with the tracking number for your order. Tracking is included on all orders and can take up to 24 hours to update.

Orders placed Friday-Sunday will ship the following Business Day.

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You will receive a notification if there is any reason your order may be delayed or cancelled. 

There may be delays due to weather, holidays, and UPS/Canada Post delays that are beyond our control!

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If the address you provided is incorrect and/or unable to be delivered, the customer is responsible for any additional postage needed.
 

Returns & Exchanges Policy

If for any reason you are not completely satisfied with your purchase, we accept exchanges within 14 days of purchase. Items purchased online or in-store are eligible for exchange for store credit only and must be accompanied by a receipt or gift receipt, or be accessible through your customer profile.

Please note: we do not offer refunds.

Order Errors & Online Cancelations:

If you receive an incorrect item, please contact us at nichebeautyorders@gmail.com within 10 business days of delivery so we can assist you. Unfortunately, requests submitted after this period will not be eligible for order adjustments or exchanges.

If you cancel your order before pickup, you will receive store credit for the full amount. Once an online order has been placed, refunds are not available. Canceled orders will be issued as store credit.

Final Sale Items:

• All items discounted 20% or more are final sale.

• Any items marked “Final Sale” are not eligible for return or exchange.

The following items are final sale once opened:

• Hair accessories and tools

• Pillowcases and hair towels

• Nail polish and nail care accessories

• Floss, hand sanitizer, and deodorant

• Perfumes

• False eyelashes

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Returns by Mail

Before sending your return, please ensure your item meets our return criteria and is not a final sale item.

Include the following:

• Your Order Number (found in your order confirmation email or printed invoice)

• The reason for return (e.g., wrong color, defective item, etc.)

You may use a courier of your choice to return your item(s) to:

Niche Beauty
Attn: Returns Department
120-220 Lakeland Dr.
Sherwood Park, AB T8H 0N6

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Please allow 3–4 business days for our warehouse to receive your return, and 7–10 business days for processing. Once approved, your store credit will be issued via email to the account used for your original purchase.